Terms and conditions

  1. Scope

The following Terms and Conditions apply to all orders VIA our online shop.

  1. Contractual partners, conclusion of contract

The purchase contract is concluded with ORGON Energiekörper.

By entering the products in the online shop, we make a binding offer for the conclusion of the contract for these items. You can first place our products in the shopping cart without obligation and correct your entries at any time before sending your binding order, using the corrective aids provided for and explained in the order process. The contract is concluded by clicking on the order button to accept the offer for the goods contained in the shopping cart. Immediately after sending the order, you will receive a confirmation by e-mail.

  1. Contract language, contract text storage
    The Language available for the conclusion of the Contract is German.

We save the contract text and send you the order data by e-mail. You can view the Terms and Conditions here on this page at any time. Your past orders are no longer accessible via the Internet for security reasons.

  1. Delivery

In addition to the product prices quoted, shipping costs are added. You can find out more about the amount of shipping costs on the “Shipping and Delivery Times” page.

In principle, you have the option of picking up at:

ORGON Energy Body

Inh. Bernhard Riegler

Taubengasse15

2230 Gänserndorf

Austria

at the following business hours: by appointment.

  1. Payment

In our shop, the following payment methods are available to you:

Advance payment
If you select the payment method, we will call you our bank details in separate e-mail and deliver the goods after receipt of payment.

Cod
You pay the purchase price directly at the delivery company. Postage and cash on delivery fee are collected by the shipping service provider. 

Paypal 
In the ordering process, you will be forwarded to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access details and confirm the payment instructions to us. After placing the order in the shop, we ask PayPal to initiate the payment transaction.
PayPal automatically carries out the payment transaction immediately afterwards. For more information, please contact the ordering process.
SOFORT Transfer
Once the order has been placed, you will be forwarded to the website of the online provider SOFORT Transfer. In order to be able to pay the invoice amount via SOFORT wire transfer, you must have an online banking account with PIN/TAN procedures unlocked to participate in SOFORT, legitimize yourself accordingly and confirm the payment instructions to us. For more information, please contact the ordering process. The payment transaction will be carried out immediately afterwards by SOFORT wire transfer and your account will be debited.

Cash on pickup
You pay the invoice amount at the time of collection in cash or by ATM or credit card.

  1. Ownership

The Goods remain our Property until full Payment has been made.

  1. Damage

If goods with obvious transport damage are delivered, please complain to the delivery company as soon as possible and contact us immediately. The omission of a complaint or contact has no consequences for your legal claims and their enforcement, in particular your warranty rights. However, they help us to assert our own claims against the carrier or the transport insurance.

  1. Warranty and guarantees

The statutory right to liability applies. Information on any additional guarantees that may apply and their exact conditions can be found on the product and on special information pages in the online shop. We explicitly point out that our products are handmade and that there may be occasional small cracks and bumps, but these do not affect the effect in any way. 

If there is talk of therapy, healing or treatment on this website, this is only for explanation. The offer does not replace a visit to a doctor and does not constitute a diagnosis of conventional medicine, but rather complements the medical work in order to help you to feel well and health more quickly. We cannot accept any liability for incorrect applications.

We assume no liability for the content of external links. Please contact us if you have any objections. 

  1. Dispute resolution
    The European Commission provides a platform for online dispute resolution (ODR) that can be found here http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes. 
    In Order to Resolve Disputes Arising from a Contractual Relationship with a consumer or whether such a Contractual relationship Exists at all, we are obliged to Participate in dispute resolution proceedings before a Consumer arbitration Board. The General Consumer Conciliation Office of the Centre for Conciliation e.V., Strasbourger Straße 8, 77694 Kehl am Rhein, is responsible, www.verbraucher-schlichter.de. We will participate In a Dispute resolution procedure before this Body.

GtC creates legal copywriter with the TrustedShops in cooperation with WildeBeuger Solmecke Rechtsanwälte.

 

Alternative Dispute Resolution in accordance with Art. 14 (1) ODR-VO and § 36 VSBG:

Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die du unter https://ec.europa.eu/consumers/odr findest. Verbraucher haben die Möglichkeit, sich für die Beilegung ihrer Streitigkeiten an [Name, Anschrift, Webseite der Schlichtungsstelle] zu wenden. Wir sind verpflichtet, an Verfahren zur Streitbeilegung vor dieser Stelle teilzunehmen. Wir werden an einem solchen Verfahren teilnehmen.